Make sure the item can be released
Ask whether an order number, collection receipt or buyer’s name is needed. Share the correct collection desk or entrance. A shop warehouse may have different hours from the showroom; check when loading is possible.
From collection point to agreed destination
Tell us whether the furniture is packaged, assembled or supplied in separate boxes. That affects protection and loading space. Agree the delivery scope too: carrying inside or assembling the item needs to be included in the estimate.
From the details to a clear agreement
Tell us what you will prepare yourself and what you need us to do. Photos of items, doors and awkward corners help us assess the work. We agree the team, route and tasks before you approve the quote.
Practical answers
Good to know.
Can you combine several purchases?
Send every collection point and time window. We can assess whether the stops and load fit one schedule and include the extra addresses in the estimate.