Check the lift dimensions
If large furniture needs the lift, send the door and cabin dimensions. Ask the building manager whether it needs to be booked. If the sofa will not fit, we need to assess the stairs in advance.
Keep shared areas usable
Boxes in a shared corridor can block access. Keep routes clear and agree where items can wait. Measure the landing turn as well as the front door. Photos of these points help us assess your move.
From the details to a clear agreement
Tell us what you will prepare yourself and what you need us to do. Photos of items, doors and awkward corners help us assess the work. We agree the team, route and tasks before you approve the quote.
Practical answers
Good to know.
What if furniture will not fit through the stairs?
Tell us before booking. We can discuss disassembly and assess a workable approach. Do not assume an external moving lift is part of the standard service.