Define what delivery includes
Doorstep delivery, carrying upstairs and assembly are different services. Make sure your customer promise matches our agreement. Provide product dimensions and packaging, including multiple items for one recipient.
Provide complete order information
Group addresses, contacts, items and time windows in one clear overview. Request returns or packaging collection in advance. For ongoing deliveries we first discuss volume and frequency; there is no published universal webshop rate.
From the details to a clear agreement
Tell us what you will prepare yourself and what you need us to do. Photos of items, doors and awkward corners help us assess the work. We agree the team, route and tasks before you approve the quote.
Practical answers
Good to know.
Can you provide a regular delivery day?
Share expected orders, the area and preferred frequency. We discuss feasibility and pricing around that pattern.