Identify the appliance
Send the brand or model if known, dimensions and a photo. Mention stacked appliances, built-in units or water connections. A freestanding dryer needs different preparation from a fitted dishwasher.
Prepare it for transport
Follow the manual for disconnection and transport preparation. Tell us in advance if you need help. Discuss installation or removal from fitted cabinetry separately; transport does not automatically include installation work.
From the details to a clear agreement
Tell us what you will prepare yourself and what you need us to do. Photos of items, doors and awkward corners help us assess the work. We agree the team, route and tasks before you approve the quote.
Practical answers
Good to know.
Can the old appliance be taken away too?
Request this beforehand. Disposal involves a different destination from delivery and needs to be included in the route and price agreement.